Working With Clients
Clients form an integral part of the project.
Some clients are more involved than others but you need to know how and when to involve them.
As a rule, be straight and transparent
We don’t wait until our results are perfect, we show them everything we produce, even if its wrong or ugly.
We show them our techniques (including when we copy ideas from other places).
Don't be too close
Be professional and a little distant. If you’re too pally, it will be hard to set boundaries when things go wrong.
It will also be hard to spot scope creep, if you’re trying to please the client.
Be quick to respond but watch out
All clients appreciate rapid communication but watch out for those who absorb too much of your time. Its okay to NOT respond immediately to them.
Be in charge of the process
Defer to client on style and taste
Whilst trying to keep the simple and minimalist principles, let clients push their own tastes and styles if they want.