Billable Vs
Non-Billable

BILLABLE
Communication
  • Client meeting
  • Project Related communication
  • Talking to client about project
  • Collaborating with people about project.
  • Chasing clients for content
Planning
  • All forms of visual planning
  • Project organization and management
  • Experimentation and prototyping
  • Researching solutions
  • Investigation
  • Requirements Gathering
  • Organizing your project
Fixing
  • Correcting minor errors
  • Layout adjustments
  • Fixing bugs
  • Revisions
Execution
  • Writing documentation
  • Client training
  • Design or development work
  • Maintenance and improvements
  • Content work
  • Quality Assurance
  • Checking websites
NON—BILLABLE
  • Staff meetings
  • General catch-up meetings.
  • Review / onboarding on project.
Specialists
  • Project turnover training
  • General training.
  • Fixing avoidable errors due to lack of due diligence.
  • Self-learning.
  • Rough estimates for additional work and scope changes
Coordinators
  • Holiday notification emails
  • Follow up for meetings
  • Creating meeting rooms
  • Organizing task boards