Fixing and Debugging
Errors appear on the website from time to time.
You need to out how they occur and how long they will take to fix.
Fixing errors
Websites are complex arrangements of software made by different companies. They sometimes break because of software incompatibilities, and sometimes they are mistakes by part of the client or the developer.
Charging the client
The client pays either a fixed price, once a quote has been given, or charged an hourly rate once an estimate of the time has been given.
Tracking down the problem
Tracking down the problem is often 90% of the work. Fixing the problem is usually quick.
Make sure software is up to date
A lot of problems can be fixed
Simulating the error
Get browser details, screen recording.
Quality Assuring the fix
There may be several errors, or the error-may be partially fixed. There must be QA process done by someone other than the fixer to ensure nothing has been missed.
Create a staging site for fixing
We use a plugin called