Task
Management
The organizing, creation, and management of all the 100s of small jobs to be done, across all the websites.
There are tasks that come from the client.
However, many regular tasks should be generated by Starfish, by carrying out routine checks.
Regular Tasks
Tasks carried out regularly to fulfill the specific marketing or website support requirements.
Regular tasks should be planned out for weeks in advance so that there is a long term plan – since maintenance is ongoing.
Regular Digital Marketing Tasks
Digital Marketing plans can be created with the consultant for the particular client.
The usual plain would is to do “a bit of this and a bit of that” every week.
Regular Website Support Tasks
This means carrying out regular inspections and checking the website from head to toe. (Quality Control)
Technical specialists can do this, but we the plan should be approved (and improved by the consultant).
Client Initiated Tasks
Some clients give us regular work, others contact us once in a blue moon.
Marketing Collateral is purely on the instructions and initiation by the client.
What needs to be managed is the budget and SLA???
Emergency Tasks
Errors are emergencies that no one spotted until there was a problem.
Some client have an SLA to fix downed sites.
You can use monitoring to ensure rapid spotting (before client does) and fixing.